Installation Guides

For surveys to appear, a small snippet of JavaScript code needs to be installed on your site. This code snippet should work on all websites and CMSs. To locate the code snippet for a site, click the "Site Settings" button in the site's panel and then click the "Install code" button.

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When you click the edit box the code snippet is selected and you can copy it to the clipboard by pressing Control-C (Command-C on OS X), or by right-clicking and selecting "Copy".

In general, the Informizely code snippet should be placed directly after the <body> tag on your site. If you're using a tag manager or CMS for your website, the following articles may provide extra instructions.


You need to add both a tag and a user-defined variable. In this example, the Informizely tag will be placed on every page.

Tag
Name: Informizely
Type: Custom HTML
Firing rules: All Pages
Tag:
<script id="_informizely_script_tag" type="text/javascript">
var IzWidget = IzWidget || {};
(function (d) {
var scriptElement = d.createElement('script');
scriptElement.type = 'text/javascript'; scriptElement.async = true;
scriptElement.src = "https://insitez.blob.core.windows.net/site/{{INFORMIZELY_ID}}.js";
var node = d.getElementById('_informizely_script_tag');
node.parentNode.insertBefore(scriptElement, node);
})(document);
</script>
<noscript><a href="https://www.informizely.com/">Informizely customer feedback surveys</a></noscript>
User-Defined Variable
Name: INFORMIZELY_ID
Type: Constant
Value: The value for the macro is the unique identifier for your site. This can be found on your site's "Settings" page. It is the part after the last '/' of the page URL. Example value: 6e57214c-1c4c-4933-9496-74f0580aa68e.
Note: If you enable our Google Analytics Integration for your site and also load Google Analytics through Google Tag Manager, please read this additional Help Topic.
To install the Informizely code snippet on a self-hosted WordPress site do the following:

  1. In the admin section of your WordPress site, select "Appearance" from the toolbar on the left.
  2. Select "Editor".
  3. Select "header.php" (Theme Header) from the menu on the right.
  4. Locate the <body> tag in the HTML on the left and place the Informizely code snippet on the line directly below it.
  5. Click on "Update File".
To install the Informizely code snippet on your Shopify site do the following:

  1. Go to your site's Shopify dashboard and click on "Themes".
  2. Click "Template Editor".
  3. Under the Layouts folder, click on "theme.liquid" (depending on your theme this may have a different name).
  4. Paste the Informizely code snippet directly after the <body> tag.
  5. Save your changes.
To install the Informizely code snippet on your Magento site do the following:

  1. Log into the Magento administration panel.
  2. Select "System" from the Admin menu, then "Configuration".
  3. Select "Design".
  4. Expand the HTML head section.
  5. Paste the Informizely code snippet in the edit box for "Miscellaneous Scripts".
  6. Click the "Save Config" button.
To install the Informizely code snippet on your Squarespace site do the following:

  1. Go to your site's Squarespace dashboard and click the "Settings" icon.
  2. Click on "Code injection".
  3. Paste the Informizely code snippet into the "Footer" section.
  4. Save your changes.
To install the Informizely code snippet on your Bigcommerce site do the following:

  1. Go to your site's Bigcommerce dashboard and go to "Store Design".
  2. Click "Edit HTML/CSS".
  3. Paste the Informizely code snippet directly after the <body> tag.
  4. Save your changes.
To install the Informizely code snippet on your Joomla site do the following:

  1. Log into the Joomla administration panel.
  2. Click on the "Template Manager" link.
  3. Click the "Templates" tab.
  4. Locate the template your site is using and click on its title.
  5. Click the "Edit main page template" link.
  6. Paste the Informizely code snippet directly after the <body> tag.
  7. Click the "Save & Close" button.
To install the Informizely code snippet on your Tumblr site do the following:

  1. Go to your site's Tumblr dashboard and click "Customize".
  2. For your current theme click "Edit HTML".
  3. Paste the Informizely code snippet directly after the <body> tag.
  4. Click "Update Preview", then click "Save" and "Close".
To install the Informizely code snippet on your HutSpot site do the following:

  1. Go to your site's Hubspot dashboard and go to the "Content Settings" section.
  2. Go to the "Page Publishing" section.
  3. Paste the Informizely code snippet in the section for your (sub)domain.
  4. Save your changes.
To install the Informizely code snippet on your Instapage site do the following:

  1. Go to your site's Instapage dashboard and click "Settings".
  2. Click the "Javascript" button.
  3. Select "Body" and paste the Informizely code snippet.
  4. Save your changes.
Are you using a CMS or tag manager that is not listed and do you need help installing the Informizely code snippet? Please contact support@informizely.com for instructions.