Net Promotor Score Surveys

On your website, using a link, or integrated in an email

Net Promoter Score Survey
Extensive research has shown that your Net Promoter Score, or NPS, acts as a leading indicator of growth. If your organization’s NPS is higher than those of your competitors, you will likely outperform the market, and managing your organization to improve NPS will also improve your business performance.

Using Informizely's advanced targeting options, you can ask the NPS question in your website, at important moments in the conversion yourney. But you can also send a public link to an NPS survey by email or other means, or even directly embed the NPS question in an email or HTML app, for example a chat app like Intercom.

Follow-up questions can be asked directly on your website, or in a full-page survey questionnaire on the Informizely site.

Quick response analysis with advanced reporting dashboards

Survey Response Analytics
  • Advanced charts for analyzing scores, counts, percentages and rolling averages.
  • Text analysis with interactive word clouds.
  • Easy filtering to quickly drill down to related answers.
  • Filter on time range, answers, custom properties, cookie values, devices, and more.
  • Distribute live reports by public link.
  • Export results to Excel or by Reporting API.
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Trusted by experts from leading companies all over the world
Alexander Krieger

I highly recommend Informizely for the serious optimisation specialist.
Of all tools out there, Informizely offers the best combination of functionality, price and excellent support.

Alexander Krieger Senior Conversion Manager
CrossLend GmbH
Peter Abrahamse

Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended!

Peter Abrahamse Senior Consultant Conversion Optimization
Advanced survey tools

All the tools you need to better understand your customers

  • Advanced reporting dashboard with AI reports.
  • Text analysis with interactive word clouds.
  • Best-in-class AI-assisted survey builder.
  • Many available integrations.
  • Reporting API, Widget control API and Webhooks.
  • Works in all websites, including WordPress, Joomla, Drupal, Squarespace, Magento, and all other CMSs.