Capture the voice of your customers and uncover deep insights into your customers' motives.
Eliminate the guesswork and quickly uncover problems and opportunities to improve the customer experience.
Collect actionable insights using Informizely surveys
Use Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) surveys to find out how customers feel about your website, product or service.
Track customer satisfaction through time.
Improve customer satisfaction using quantitative and qualitative data from survey responses.
Embellish user feedback with specific persona insights.
Ask feedback at the right time
Use precisely targeted website surveys to get in-the-moment feedback.
Use link and email surveys to gauge how people feel about your product or service.
Add a feedback button to your website to collect ideas and/or measure customer satisfaction.