Whether you want to improve the conversion rate of your website, get feedback on your carefully crafted Minimum Viable Product,
or need insights in how clients are using your product,
web analytics does not show you the full picture. To get to truly actionable insights, it’s essential to capture the voice of your customer.
We believe that asking your customers the right questions in the right context – whether this is in your website, by email or using a 3rd-party web app – is key to understanding their ‘Why’ and ‘How’.
This is where our story starts. Using Informizely, surveys and other interactions can be shown in an unobtrusive slide-in overlay or as an attention-grabbing pop-up, based on various advanced metrics. The results of these interactions provide insights in visitor behavior and help identify points for conversion improvement, which can be used to drive A/B testing.
For in-depth surveys it's possible to create full-page questionnaires with possibly many questions, that can be distributed by a public link.
It's also possible to ask the first survey question in an email or HTML-app.
Informizely interactions can also be used to display tailor-made offers to visitors at just the right time, measure the Net Promoter Score, or build a profile of your visitors.
Our solution can easily scale with your needs. Whether you are a startup, medium-sized webshop, or leading eCommerce/Publisher website with millions of visitors a day. This makes Informizely a global leader in the field of Customer Intelligence and Online Surveys.
The Informizely team is based in Amsterdam, the Netherlands. We work hard to make you smart.