Widget API Integration

Give your product full control over when and how feedback appears

Use Informizely's widget controls to launch, close, and manage survey experiences at exactly the right moment in your customer journey.

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Informizely Informizely plus Widget API Widget API

See how the Informizely Widget API helps teams create more intentional feedback experiences inside their product.

Programmatic control
Better timing
Product-led feedback

Control precisely when a survey widget opens or closes so feedback requests feel like part of the product experience instead of an interruption.

Tie survey display to meaningful moments such as task completion, onboarding milestones, or feature usage to increase relevance and response quality.

Create cleaner product journeys by aligning feedback prompts with your UX strategy, experiments, and customer lifecycle goals.

Main advantages

Why teams use Widget API with Informizely

  • Control precisely when a survey widget opens or closes so feedback requests feel like part of the product experience instead of an interruption.
  • Tie survey display to meaningful moments such as task completion, onboarding milestones, or feature usage to increase relevance and response quality.
  • Create cleaner product journeys by aligning feedback prompts with your UX strategy, experiments, and customer lifecycle goals.
Popular uses

How companies put this integration to work

  • Show a satisfaction survey right after a user completes a workflow, finishes onboarding, or uses a feature for the first time.
  • Suppress or close surveys during sensitive experiences like checkout, billing, or support flows where timing matters.
  • Coordinate product experiments by launching different feedback prompts in response to in-app behavior or interface changes.
Turn feedback into action

Ready to connect Informizely with Widget API?

Make feedback collection feel native to your product by deciding exactly when Informizely widgets appear and how they behave.